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"""A worker scheduling CRM (Customer Relationship Management) system is a software application that helps businesses manage and optimize their workforce scheduling processes. It combines the functionality of traditional CRM systems with features specific to scheduling and managing workers. The CRM allows you to create and manage work schedules for your employees. You can assign shifts, set availability, track time-off requests, and ensure proper coverage for different shifts and roles. The CRM stores detailed information about each employee, including their contact details, skills, certifications, and availability. This information helps in making informed scheduling decisions and ensures that the right employees are assigned to the right shifts. The system provides real-time updates on shift changes, employee availability, and schedule modifications. This ensures that all employees and managers are up to date with the latest information, reducing miscommunications and scheduling conflicts."""